As part of The Dwyer Group® of companies we have a globally proven system to one day ‘get you off the tools’ and become your own boss with our ongoing support in key areas such as Sales & Marketing, Finance, and Operations.
At Mr Electric we conduct ourselves around a Code of Values
Respect, Integrity, Customer Focus, and Having Fun in The Process!
Respect
- Treating others as we would like to be treated.
- Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
- Responding in a timely fashion.
- Speaking calmly and respectfully, without profanity or sarcasm.
- Acknowledging everyone as right from their own perspective.
Integrity
- Making only agreements we are willing, able and intend to keep.
- Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
- Looking to the system for correction and proposing all possible solutions if something is not working.
- Operating in a responsible manner: “Above the line…"
- Communicating honestly and with purpose.
Asking clarifying questions if we disagree or do not understand. - Never saying anything about anyone that we would not say to him or her.
Customer Focus
- Continuously striving to maximize internal and external customer loyalty.
- Making our best effort to understand and appreciate the customers’ needs in every situation.